BAKU, Azerbaijan, August 11. Kazakhstan will
transfer paper-based business support services to the eGov Business
platform by the end of the year, Prime Minister Olzhas Bektenov
said at a government meeting.


According to the press service of Kazakh government, Bektenov
instructed the Ministry of National Economy, together with the
National Chamber of Entrepreneurs “Atameken”, to complete the
reengineering and accelerated digitalization of services provided
to businesses.


“Special attention should be paid to digital tools for business.
So far, 60% of services supporting entrepreneurs are still provided
in paper form. This situation needs to be changed. The Ministry of
National Economy, together with the Atameken Chamber, should carry
out the reengineering and accelerated digitalization of services by
the end of the year, transferring them to eGov Business,” Bektenov
said.


The Prime Minister also instructed the Ministry of Artificial
Intelligence and Digital Development, together with relevant
government agencies, to complete the modernization of the
permitting and licensing system within six months. “There are also
issues with the operation of the ‘Electronic Licensing’ portal. The
permitting and licensing system needs to be fully modernized,”
Bektenov added.







In addition, the Government discussed the digitalization of
services provided by natural monopoly entities and procedures for
connecting business facilities to utility infrastructure. “Services
provided by natural monopolies are a key factor in implementing
investment projects. At the same time, businesses face lengthy
procedures for connecting their facilities to utility
infrastructure. It is necessary to prevent delays in processing
applications for such services and ensure transparency of
processes,” the Prime Minister said.


The Ministry of National Economy, together with regional
authorities, was instructed to ensure the transition of natural
monopoly services to a digital format within two months and
guarantee compliance with established deadlines. According to the
government, the measures are aimed at improving access to digital
services for entrepreneurs and reducing administrative procedures
related to government support, licensing and infrastructure
connections.